A. Privacy Policy This document contains the privacy practices for WWW.JOUISHOLIDAY.COM
the web site of JOUIS HOLIDAY TRAVEL & TOUR SDN BHD (the “Site”). JOUIS HOLIDAY
TRAVEL & TOUR SDN (the
“Merchant”) takes its obligation to guard your privacy seriously. The purpose of this privacy policy is
to inform you about the information that is collected about you, how the Company may use and disclose the information
that is collected, and how information can be corrected or changed. 1. Information Collected and Use of Information (a) Personal Information. From time to time, we
may ask you to provide to us certain information by which you may be identified, such as your name, title,
addresses, telephone number, e-mail address and similar information. This information will be referred to in this document
as "Personal Information". You may decline to provide this Personal Information, but may thereby be unable to
participate in certain activities or opportunities offered on the Site. (i) Our use of this Personal Information. We may use this
Personal Information in a number of ways, including for the purpose for which it was provided, to contact you
about this Site, and to inform you about our and other companies' products and services in which we hope you might
be interested. If you do not want us to contact you with information about Merchant’s products or services, then
please complete the opt-out selection as set forth in Paragraph 2(c) below. (ii) Our necessary disclosure of this
Personal Information. We may disclose Personal Information to third parties as necessary to carry out the purposes
for which you provided the information (such as to send you a product you ordered) and as required by law as we deem
necessary or appropriate (such as the names and addresses of contest or sweepstakes winners, to law
enforcement officers, or pursuant to subpoena or court order) and we may also disclose this Personal Information to third
parties to assist in endeavoring to avoid harm to persons or property. (iii) Our disclosure to third parties for
marketing and other commercial use. We may also disclose and, indeed, sell this Personal Information to third parties for
their commercial, research and marketing purposes. If you do not wish to allow us to disclose your Personal Information
for these purposes, then please complete the opt-out selection as set forth in Paragraph 2(c) below. (b) Correspondence from you. Included in the
definition of Personal Information is information by which you may be identified in correspondence or e-mails that you
send to us. (c) Non-personal Information. We may use and
disclose to others information about you and your use of the Site by which you are not identified, such as the type of
browser you use, the files you request, the URL and geographic location from which you request information, the
URL that you came from and go to and similar information, and information compiled in the form of statistical,
demographic, or aggregated information about visitors generally to the Site. This information is referred to in this
document as “Non-personal Information.” (d) Cookies. We do utilize "cookies" on
our Site. Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Our
cookies do not contain any Personal Information, but they do enable us to store items in your shopping cart between
visits, for example. Most Web browsers automatically accept cookies, but you can usually change your browser to
prevent use of cookies. Even without a cookie, you can still use most of the features in our online store and Site,
including placing items in your shopping cart and purchasing them. 2. Correction of Deletion of Your Information (a) Requesting information. You can request
details of Personal Information compiled about you by contacting the Merchant at enquiry@jouisholiday.com (b) Correcting such information. You may correct
such information by informing the Merchant at enquiry@jouisholiday.com of the
corrections that need to be made. (c) Opt-Out Provisions. As discussed above in
Paragraph 1(a)(i), you may request that the
Merchant not contact you with goods, services, opportunities
or information that may interest you by contacting us at enquiry@jouisholiday.com or, as discussed in
Paragraph 1(a)(iii), you may request that the Merchant not disclose your Personal Information to any third
party for their marketing, research or commercial use by contacting us at enquiry@jouisholiday.com .In
addition, you may ask us to delete your Personal Information from our database of Personal Information of
users of the Site by contacting us at enquiry@jouisholiday.com. 3. Links to Other Sites. The Site may provide
links to other Web sites. Please be aware that once you leave the Site and enter another Web site, you
may be subject to different privacy practices and policies over which the Merchant has no control and for
which the Merchant is not responsible. Please use prudence in utilizing such links and in
disclosing any personal information on those sites. 4. Interactive Portions of the Site. Please be
aware that when you provide information on comments, reviews, bulletin boards, chat rooms and similar
interactive portions of this Site, you are making such information available to others. Please use
prudence and good sense when participating in such interactive portions of the Site. To the extent
others post their information in such interactive settings, you agree to use such information only to the
extend and for the purpose permitted by such person. Version 2.3 5. Changes to Privacy Policy. The Merchant may
change this privacy policy at its discretion provided that any such change is posted on this Site. If
due to such changes you decide that you want to delete your Personal Information from our database of
Personal Information of users of the Site, please notify us as set forth in Paragraph 2 above. 6. Questions about this Privacy Policy. If you
have any questions about this privacy policy, please contact the Merchant via email at enquiry@jouisholiday.com
or by mail at: JOUIS HOLIDAY TRAVEL & TOUR SDN BHD No 457 ,Chulia Street ,
Georgetown , 10200 ,Penang ,Malaysia B. Refund and Return Policy Products sold are not refundable or returnable. C. FAQ How credit card transaction works? 1. The customer (you) shops at merchant website
and select credit card as payment option during checkout process. 2. The customer enters the credit card details
required at a secure payment page powered by MOLPay
gateway. 3. The customer is required to enter one-time
password (OTP) at bank’s page to authenticate the online purchase. 4. The transactions will be sent through secure
credit card payment network for approval. 5. The credit card issuer approves the
transaction with approval code. 6. Payment has been made successfully to
merchant. Why “MOLPay”
name stated in my card statement? We have appointed MOLPay
as our third party payment gateway to process online transactions. Version 2.3 Who is MOLPay? MOLPay is
a third party payment gateway that being authorized to process payment transactions of credit card, internet banking,
e-wallet & cash payment. MOLPay is notified by BNM under Malaysia Payment System Act 2003. For
more info, please visit How secure is MOLPay
payment gateway? All communication between you can MOLPay are encrypted using a 256-bit SSL connection. MOLPay
services are scanned and certified by Hacker Safe & SiteLock
everyday. MOLPay services comply with the global data security
standard - Payment Card Industry: Data Security Standard (PCI-DSS). To protect both cardholder
and merchant, MOLPay has implemented 3D-Secure environment (Verified by VISA &
MasterCard SecureCode) for its credit card payment processing. Besides, MOLPay
does not store any cardholder's sensitive data and information. What is 3D-Secure? 3D-Secure is a service facilitated by VISA and
MasterCard that lets you transact online securely using your credit card. This service is
available on our website. Both Verified by VISA (VBV) & MasterCard SecureCode
(MSC) introduce password protection during an Internet purchase to authenticate the
customer. The goal of VBV/MSC is to create the same |